Privacy policy

Last Updated: August 2026

At Bones & Blooms, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect information including:

  • Your name
  • Shipping and billing address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)

We only collect the information necessary to process your order and provide customer support.

How We Use Your Information

Your personal information is used to:

  • Process and deliver your order.
  • Communicate with you about your purchase.
  • Respond to enquiries.
  • Improve our products, services, and website.

We will never sell or rent your personal information to third parties.

Payment Information

Payments are processed securely through trusted third-party payment providers. Bones & Blooms does not store your full payment card details.

Shipping

To deliver your order, we share the necessary shipping information with our courier providers.

Marketing

If you choose to subscribe to our newsletter or marketing emails, you may receive updates about new collections, products, and promotions. You can unsubscribe at any time using the link provided in our emails.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Your Rights

You may request access to the personal information we hold about you or ask us to correct any inaccurate information by contacting us.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our ‘contact us’ page or at bonesandblooms@outlook.co.nz